Appointments may be made by phoning Victoria Street Medical Group Brunswick and speaking with our friendly reception staff during business hours. We will make every effort to accommodate your preferred doctor and appointment time. Appointment can also be made online through our website by clicking the “book appointment” tab. Currently we are accepting WALK-IN patients also. We will endeavour to have our doctors attend to patients with medical emergencies and other urgent medical matters as soon as possible. Such cases will have priority as per our surgery’s triage protocol.Patients are otherwise seen in the order of booking. If you have multiple health concerns that you wish to discuss these with the doctor, please notify reception at the time of making your appointment as you may require a longer consultation. Otherwise, every effort will be made to see patients in their order of booking and arrival. Currently waiting times are minimal as the clinic is relatively new.
If you are busy and on the go, we understand, we are also available for online bookings, visit us at www.victoriastreetmedicalgroup.com.au and click the book online tab, simply choose your doctor and make an appointment at a time that suits you. Again, please remember, that if you cannot make it to your appointment, you may cancel online or ring and arrange cancellation so our doctor’s time may be freed up for another patient.
After Hours Care
The designated After Hours Care service provider for Victoria Street Medical Group is the Doctor Doctor Service. For After Hours home visits please call 132660 after 4pm to schedule an appointment. In the case of an emergency, please call 000 or if able to do so safely, attend the nearest Emergency Department – Royal Melbourne Hospital for general matters, Royal Women’s Hospital for acute pregnancy related emergencies or women’s health matters or Royal Children’s Hospital for children under 18. The emergency departments of these hospitals are open 24 hours, 7 days a week.
Reschedules and Cancellations
Reception staff at Victoria Street Medical Group, Brunswick are to be notified as soon as possible if you need to reschedule or cancel your doctor’s appointment. This will allow us to make the appointment time available for other patients.