Victoria Street Medical Group respect your privacy
Victoria Street Medical Group respects your right to privacy and is committed to safeguarding the privacy of our patients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal/ medical information. See guide to securing personal information.
“Personal information” is information we hold which is identifiable as being about you.
Collection of personal/Medical information
Victoria Street Medical Group receives and stores personal and medical information provided to us directly by you, by hospital and community based clinicians, allied health care workers and by clinical laboratories involved in your medical care.
You may provide basic information such as your name, phone number, address and email address to enable us to send medical patient oriented information, occasional letters and sms messaging to facilitate the execution of medical service and follow up.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
Use of your personal information
Victoria Street Medical Group may use personal information collected from you to provide you with patient information, messaging to facilitate follow up appointments We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
Victoria Street Medical Group may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
Disclosure of your personal information
We may disclose your personal information to our employees, doctors, allied, nursing and other clinical staff, officers, insurers, professional advisers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request, this will usually occur after receiving written authority to do so by you.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Victoria Street Medical Group its patients or third parties.
If there is a change of ownership at Victoria Street Medical Group or a sale or transfer of practice assets, we reserve the right to transfer to the extent permissible at law our patient databases, together with any personal information and medical information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security of your personal information
Victoria Street Medical Group is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to firstname.lastname@example.org. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website www.victoriastreetmedicalgroup.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Our website may have links to third party websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Victoria Street Medical Group is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of other websites being visited.